Privacy and booking information

ROKA NATURALS is a family-owned natural winery in Sighnaghi, Kakheti, Georgia. For questions about your information, contact us at +995 599 56 20 21 on WhatsApp.

Your booking enquiry

The contact form prepares a message for WhatsApp. Its contents are not sent to our website server or stored in this website's browser storage. You choose whether to send the message in WhatsApp. The form remains filled in if WhatsApp cannot open. Sending an enquiry does not confirm a reservation; please wait for our reply.

The information you send, such as your contact details, preferred date and group size, is used to respond to your enquiry and arrange your visit. WhatsApp handles messages under its own privacy terms. Please avoid sending sensitive information you do not need to share for your booking.

Optional analytics

Where enabled, Google Analytics and our website visit counter run only after you allow analytics. They help us understand visits and contact actions. Our custom events do not include your name, email address, telephone number or message text. We do not use these events to identify a click as a confirmed reservation.

You can allow or decline analytics using Privacy settings at the foot of each page and change your choice at any time. Booking works without analytics. Declining stops future optional measurement; it does not automatically remove information already collected.

Cookies and browser storage

We save your analytics choice in this browser so you do not have to choose on each page. A consent cookie lasts up to six months. With analytics permission, Google Analytics may set its measurement cookies and our counter may set a random visitor identifier for up to one year. Our counter records visit dates associated with that identifier. Language preferences and cached site assets help the website work between visits.

Maps and external services

Embedded Google Maps and external services such as WhatsApp, social networks and accommodation sites may receive connection information when you load their content or follow their links. Their privacy terms apply. Website hosting may also retain access logs.

Questions and requests

Contact ROKA NATURALS if you want to ask about, correct or request removal of information you have shared with us. Please provide only the details necessary to identify your enquiry.